IT That’s More Than Tech. IT That’s Fuel for Growth.
Managed IT Support Company and Cybersecurity Services for Future-Focused Small Businesses and Mid-Sized Companies Serving the Pacific Northwest in Oregon and Washington.
★★★★★
98% Average
SmileBack Score
Supporting Local
Business Since
1998
Vancouver Business Journal
Best in Business:
IT Firm
Pax8 Global Social
Impact Award
2025
★★★★★
98% Average
SmileBack Score
Supporting Local
Business Since
1998
Vancouver Business Journal
Best in Business:
IT Firm
Pax8 Global Social
Impact Award
2025
Business Continuity Planning
Help Desk Services
Network Monitoring
Data Backup
24/7 Emergency Support
Unified Communications
AI Tool Selection
Internet Connectivity & Redundancy
Identity Access Management
Hardware Asset Management
Disaster Recovery Planning
AI Workflow Automation
Network Management
Electronic Waste Recycling
Security Assessments
Carrier Deployment & Installation
Vendor Management
24/7 Security Operations Support
Business Software Management
AI Secure Deployment
Endpoint Security
Systems Management
Security Awareness & Training
Vulnerability Management
Remote Monitoring
AI Strategy Consulting
Business Continuity Planning
Help Desk Services
Network Monitoring
Data Backup
24/7 Emergency Support
Unified Communications
AI Tool Selection
Internet Connectivity & Redundancy
Identity Access Management
Hardware Asset Management
Disaster Recovery Planning
AI Workflow Automation
Network Management
Electronic Waste Recycling
Security Assessments
Carrier Deployment & Installation
Vendor Management
24/7 Security Operations Support
Business Software Management
AI Secure Deployment
Endpoint Security
Systems Management
Security Awareness & Training
Vulnerability Management
Remote Monitoring
AI Strategy Consulting
Supporting your now. Securing your tomorrow.
Meet Your New MSP
OLS drives acceleration for Pacific Northwest small to mid-sized businesses.
As a trusted managed service provider, our IT, telecom, AI, and cybersecurity solutions are built for the real world and supported by people you’ll love.
We focus on what matters most to your team—and your bottom line.
Predictable Pricing
No surprises—just predictable pricing from a managed service provider you can count on, offering a little certainty to SMBs with ever-fluctuating budgets and workloads.
Reliable Tech
When technology simply works—securely, predictably, and efficiently—your people stay focused on what matters most: driving growth and innovation in our NW communities.
Smarter Workflows
Engaged, collaborative teams rely on frictionless daily operations. That’s why our MSP help SMBs build more efficient, tech-supported workflows and systems.
Secure Data
Your data is your business. That’s why security is built into everything we do as an MSP, ensuring it’s always protected and accessible—wherever your team works.
The OLS Advantage
OLS delivers more than IT—we provide trusted
technology partnerships built on local expertise
and a security-first approach, designed to
safeguard operations and drive SMB growth.
Local Expertise
Security-First Approach
Industry Alignment
Empathetic Support
OLS Service Pillars
Integrated Managed Services
Managed IT
Support
Services and technology to simplify day-to-day IT, reduce downtime, and increase efficiency.
AI Consulting
Services
Support to harness AI responsibly—driving smarter decisions, greater efficiency, and sustainable growth.
Cybersecurity
Services
Solutions that proactively protect data, systems—and the reputations small businesses depend on.
Telecom
Consulting Services
Technology and consulting services that keep teams securely connected and operations running smoothly.
Secure, Scalable Technology Solutions That Keep
You Productive Today—and Competitive Tomorrow
Our integrated support solutions unify managed IT, cybersecurity, AI, and telecom services into a comprehensive, proactive approach that ensures your business stays secure, connected, and productive—no matter where your team works.
The result? Minimized disruptions, safeguarded operations, and efficient teams confidently focused on growth.
Amazing Business Partner
“OLS has been an amazing business partner to work with! It does not matter if the ask is big or small, Todd and his colleagues are always so willing to help. And the way in which they help is very effective – I never feel dumb or stupid. I feel supported rather than judged and as someone who is not a fan of technology, this is very important. I strongly recommend OLS to those organizations who need an external IT business partner.”
Tom, Nonprofit Organization
Managed IT Services
Responsive, reliable support for users, devices, and networks—onsite or remotely. OLS manages everything for small and mid-sized businesses from routine troubleshooting and help desk services to system upgrades and proactive maintenance, so SMBs can run efficiently without IT disruptions slowing them down.
Proactive Support
Reliable Connectivity
Rapid Recovery
Built-In Resiliency
Business Continuity Planning
Ensure business would stay functional during
and after a disruptive event.
Network Management
Safe and reliable connectivity for all users—
remote, at a job site, or in the office.
Help Desk Services
Rapid (and friendly) technical support for day-
to-day IT challenges.
Additional IT Support Services
IT Strategy Planning
24/7 Emergency Support
Vendor Management
Remote Monitoring
Systems Management
Electronic Waste Recycling
Data Backup & Recovery
IT Project Management
Hardware Asset Management
Business Software Management
Remote IT Support
Want powerfully integrated
IT and security solutions
at one predictable monthly price?
We Feel Confident
“The biggest win has been the lack of business interruptions. Our systems are stable, our people are productive, and we feel confident knowing that OLS has our back.”
Megan, Construction Industry
Running Much Faster
“Mauricio was great to work with and very thorough. Not only did he fix the problem, but in the process he cleaned up the system and it’s running much faster.”
Pete, Employment Industry
Ready to meet the OLS team that your
industry peers are raving about?
Managed Cybersecurity Services
We take a security-first approach to everything we do—implementing layered defenses, managing access, monitoring for threats, and guiding small businesses through compliance requirements like HIPAA, PCI, and CIS. Our goal is to reduce risk, ensure business continuity, and help SMBs meet evolving regulatory demands with confidence.
Risk Mitigation
Threat Protection
Audit Readiness
Operational Security
Security Assessments
Evaluate current cybersecurity posture and
recommend how to close gaps, reduce risk, and
align security strategies with business goals.
Disaster Recovery Planning
Structured planning to restore business
operations after major disruptions like
cyberattacks, system failures, or natural disasters.
Proactive Network Monitoring
Continuous monitoring of network infrastructure
to detect anomalies.
Additional Cybersecurity Solutions
Identity Access Management
24/7 Security Operations Support
Security Awareness and Training
Media Erasure and Disposal
Multi Factor Authentication
Firewall Management
Endpoint Security
Vulnerability Management
Patch Management
Password Management
Made Work Day Better
“Jacob was awesome and so patient with me. Got me all sorted an made my work day much better!”
Responsive and Diligent
“Neco has been great – responsive and diligent, patient when explaining things with me, thorough in making sure my problems have been solved so I can get back to doing my work.”
AI Consulting Services
We help SMBs cut through the noise of AI by identifying practical solutions that align with real business goals. From strategy and tool selection to AI readiness and secure deployment, we focus on making AI approachable and effective. Our team helps ensure new AI tools are integrated securely, responsibly, and with compliance in mind. The result is smarter decisions, greater efficiency, and scalable growth powered by people-centered AI.
Smarter Decisions
Empowered Innovation
Future-Ready Teams
Scalable Growth
AI Tool Selection and Review
From chatbots to analytics platforms, we help
you choose the right AI solutions to supercharge
your workflows and your people.
AI Readiness Workshops
A tabletop exercise for small and midsized
businesses looking for clarity, cross-functional
alignment, and space to explore AI possibilities.
AI Secure Deployment
Safely and responsibly implement AI tools with
secure practices that help protect your data,
your organization, and your teams from risk.
Additional AI Consulting Services
AI Strategy Consulting
AI Readiness Assessments
AI Compliance Consulting
What is Responsible AI? At OLS, we view AI as a powerful tool to
support and uplift human achievement. We recognize and
implement guardrails to ensure its safe, ethical, and beneficial use.
Curious Yet?
Explore our MSP
Readiness Checklist.
Is an MSP a necessity or a nice-to-have? Find out if you’re ready to partner with an MSP for small business growth enablement in Portland, Seattle, Vancouver, and Salem.
Telecom Consulting Services
From VoIP and internet connectivity to unified communications, our telecommunications consulting services ensure your business stays online, responsive, and collaborative—whether your team is in-office, remote, or hybrid. We help optimize costs, simplify vendor management, and scale communications as SMBs grow.
Anywhere Access
Simplify Communications
Right-Size Solutions
Optimize Productivity
Telecom Consulting Services
Strategic guidance to help SMBs make informed,
cost-effective decisions about voice, data, and
telecom infrastructure.
Carrier Deployment and Installation
Full-service management of installations and
activations when clients move locations, add
offices, or switch telecom providers.
Unified Communications
The integration of various communication tools
into a streamlined platform.
Additional Telecom Services
Internet Connectivity
SIP Trunks
Contract Review & Negotiations
Hardware as a Service (HaaS)
Redundant Internet
Cloud-Based Phone Services
VoIP Digital Phone Services
Analog Phone Services
Supporting Local
Business Since
1998
Vancouver Business Journal
Pax8 Global Service
Impact Award
2025
★★★★★
98% Average
SmileBack Score
Purpose-Built Security & IT for the NW’s Local Leaders
OLS specializes in supporting high-performing, growth-minded organizations like yours across the Pacific Northwest—leaders in their local markets, businesses expanding regionally, and organizations at the heart of our local communities. These businesses rely on scalable, smart technology to fuel their operations, secure their systems, and support the people behind their success.
Local SMB Experts
Growth-Aligned Support
Security-Led Mindset
Industry Specializations
FAQs
Frequently Asked Questions
What is a managed service provider, or MSP?
A Managed Service Provider (MSP) is an IT and cybersecurity partner that supports the efficiency, reliability, and security of your technology for a predictable monthly fee. Instead of waiting for things to break, often for far greater costs and with longer-term disruptions, OLS proactively monitors, manages, and secures your systems so your team can focus on growing your business.
Learn more about our Complete Managed Services, or reach out for a custom quote.
What industries does OLS specialize in?
We support SMBs across construction, manufacturing, professional services, nonprofits, and regulated industries like healthcare and finance. Our experience in these sectors means we understand the unique technology, compliance, and productivity challenges you face.
To learn more, explore all of the industries we serve, or our industry-focused case studies.
What does the onboarding process look like?
Starting with a new MSP, or an MSP for the first time, doesn’t have to be overwhelming. While each client’s onboarding needs are unique, we follow a proven onboarding process that keeps things organized and easy to follow. From setup to training, we manage the details, communicate clearly, and make sure you always know what to expect.
Reach out to the OLS team to begin a conversation.
Where do you provide services?
OLS provides managed IT services and cybersecurity support throughout Oregon and Washington, from Seattle to Vancouver, Portland to Roseburg, and Tacoma to Salem. We offer fast, responsive remote support, and when you need a technician onsite, our local team can be there quickly.
Ready to explore why so many NW industry leaders love OLS? Reach out to our team.
Why is managed support best for SMBs?
For small and midsize businesses, managed support offers enterprise-level IT and security services for a predictable monthly fee. With OLS, you gain access to a full team of experts across multiple functions without the overhead and resources needed to build out a robust in-house IT department.
Learn more about our holistic approach to Complete Managed Services, or reach out to the OLS team for a custom quote.
Is my small business ready for an MSP?
If your business relies on technology, struggles with downtime, or worries about security, you’re ready for an MSP. Whether you have no IT staff or a small team that needs extra support, an MSP provides expertise, consistency, and peace of mind.
OLS specializes in:
- Small to mid-sized business
- Teams that need systems and support that scale, not slow them down
- Organizations that value local expertise and responsive service
- Companies that require security and compliance without the enterprise-scale overhead or complexity
Explore our MSP Readiness Checklist for a self-assessment, or reach out to the OLS team for guided support.
What can I expect if I reach out?
When you reach out to OLS, you’ll connect with a real person who listens first. We take the time to learn how your team works, how technology can best support them, and what your long-term goals look like. Our job is to problem-solve alongside you so IT helps drive your success. We’re proud to partner with local industry leaders who keep our communities thriving, and we bring that same care and problem-solving spirit to every future client interaction.
Reach out to the OLS team to begin a conversation.
What value can an MSP bring to my SMB?
An MSP delivers more than IT fixes—we help reduce downtime, improve security, streamline workflows, and give you predictable pricing. The result is more reliable technology, a more resilient business, and more time for you to focus on growth.
Explore how IT can be a strategic business enabler for SMBs.
How much do managed services cost?
Costs vary depending on your organization’s size and needs, but our pricing is always transparent and predictable. You’ll pay a flat monthly fee designed to cover your IT and security needs without surprise bills.
Learn more about our Complete Managed Services, or reach out to the OLS team for a custom quote.
Do you help support internal IT staff?
Yes. Many businesses have a small IT team, or single staff member, that’s stretched far too thin. We work alongside your in-house team to handle day-to-day support, complex projects, or specialized systems and security needs so your team can focus on strategic priorities.
Learn more about our IT support and cybersecurity service specialties, or reach out to OLS to discuss how we can collaborate with your team.
Question not answered above? Contact us →
Managed IT and security isn’t just tech support—it’s the engine driving growth.
Investing in the right IT approach doesn’t just solve technical problems—it accelerates your business. From cost control and uptime, to cybersecurity and scalable growth, SMBs that leverage modern IT services are positioned to compete more effectively in a digital-first economy. Whether you’re navigating growth, protecting your assets, or optimizing daily operations, a strategic IT partner can help you future-proof your business.